Faq

How can I contact Customer Service?

Our Customer Service Operating hours are from 9:00am - 6:00pm PST Mon-Fri and 9:00am - 5:00pm PST Sat-Sun. We are not a 24 -hour operation.

Please email us at customer. michael@michaelnexgenx.com

You can expect a response within 24 hours of submitting the ticket, however, response times may vary with an increase in volume of inquiries. We thank you for your patience and understanding.